- TOP
- FAQ
About Check In
- What time is the check in time?
- You can check in from 15:00. Last check in time is 1:00am the following morning.
- What time is the check out time?
- Please check out by 10:00.
About Guest Rooms
- How many people can stay?
- From 1 person up to 2 persons
- Is there a bathroom in the guest room?
- Yes, in the bathroom, there is a bathtub, shower, bath amenities (free) and hair dryer.
- Can I smoke?
- There is a designated smoking room in the lobby on the first floor. Please smoke in the smoking room.
- Can I use the internet?
- Wired Internet LAN connection is provided to all rooms.
Free Wi-fi is also available.
General Questions
- Can I pay by credit card?
- Yes
RPay(RakutenPay / Real store settlement)
JCB,VISA,Mastercard,AMEX,Diners
related E-money(QUICPay,Edy,iD,ApplePay,Transportation related E-money,nanaco) - Are there any cancellation fees?
- Yes, we have a strict 72 hour cancellation policy.
Cancelling 3 days before your arrival date will incur a fee of 25% of your lodging fees.
Cancelling 2 days before your arrival will incur a fee of 50% of your lodging fees.
Cancelling on your arrival date will incur a fee of 100% of your lodging fees.
Customers who do not show up and who do not give any prior notification will also incur a penalty fee of 100% of lodging fees.
(Days and time: Japan Standard Time, UTC + 9) - Do you allow pets?
- We're sorry but we're afraid, no pets are allowed in the hotel.
- Is there a laundromat?
- Yes, there are 4 washing machines and 3 dryers.
- Is there a meeting room?
- Yes, we have a meeting room that can hold up to 10 people.
We also rent projectors.
Please feel free to ask about the meeting room fees. - Is there a curfew?
- No, there is no curfew until check-out time, 10 a.m. of your deparrting date, once you check in. Also the reception desk is open for 24 hours.
About Restaurant
- Is there a breakfast service?
- Is there a breakfast service?
The Breakfast time is from 7:00 to 9:00.Western food: bread, soup, yogurt, wine, egg omelet, fried noodle, pork dumpling, grilled fish, mixed salad, macaroni salad, pickles, oolong tea, coffee
Japanese food: white rice, miso soup, yogurt, natto, wine, egg omelet, fried noodle, pork dumpling, grilled fish, mixed salad, macaroni salad, nori seaweed, pickles, oolong tea, coffee
※The contents change depending on the season.
About Access
- Is the hotel close to stations?
- 10 minute walk from Namba Station South Exit of Nankai line and B29 exit of Osaka Metro line.
Also just 15 minute walk to Doton-bori and other places in Osaka minami area.
It takes about 25 minutes from Shin-Osaka Station using Osaka Metro Midosuji line. - How long does it take from the airport?
- It takes about 45 minutes from Kansai International Airport to Nankai Namba Station using Nankai Express train called "Rapi:t."
- Is there a parking lot?
- Though there is no parking space at the hotel property, there is a (designated) parking avaliable. (Maido Parking Namba-Sennichimae 81-6-6643-5756)